07-02-2019 дата публикации
Номер: US20190045056A1
Принадлежит:
A system and method for facilitating real-time communication with a caller without a user accepting a call, wherein the system or method: receives a notification of the call; obtains information about the user and the caller from one or more data sources; determines the user's temporal status at a given point in time and the caller's identity based on the information; generates a context-specific message based on the user's temporal status and the caller's identity, wherein the message summarizes the user's temporal status; and provides the message to the caller. Alternatively, the message is a generic message, when the caller's identity cannot be determined. 1. A computer-implemented method , comprising: receives a notification of the call;', 'obtains information about the called user and the caller from one or more data sources;', "determines the called user's temporal status and the caller's identity as internal or external based on the information;", "generates a context-specific message based on both the called user's temporal status and the caller's identity, wherein the context-specific message is different depending on whether the caller's identity is determined as external or internal, and summarizes the called user's temporal status; and", 'provides the context-specific message to the caller., 'implementing, on one or more computers, a system for facilitating real-time communication with a caller without a called user accepting a call, wherein the system2. The method of claim 1 , wherein the information about the called user is obtained from the called user's calendar to determine whether there is a scheduled meeting claim 1 , appointment or event.3. The method of claim 1 , wherein the information about the called user is obtained from the called user's instant messaging to determine whether the called user is available claim 1 , busy claim 1 , away claim 1 , in a meeting claim 1 , do not disturb claim 1 , or offline.4. The method of claim 1 , wherein the ...
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